Support
Need help with ScreenOff? Email la.muehlbach@gmail.com.
Screen Time is not updating
Confirm ScreenOff still has Screen Time access in iOS Settings and that at least one app or category is selected. Device Activity reports can take time to appear after first setup.
An invite link does not open
Make sure ScreenOff is installed and the six-character invitation is still active. You can also open ScreenOff, choose “Join with Code,” and enter the code manually.
Restore ScreenOff Pro
Open the ScreenOff paywall and choose Restore Purchases. Use the same Apple Account that made the original purchase. Apple manages subscription changes and cancellations in your Apple Account settings.
Delete your account
In ScreenOff, open Settings and tap Delete Account. That removes your ScreenOff profile, challenge membership, and stored screen-time history. App Store purchases stay with your Apple ID. If you cannot use the in-app flow, email la.muehlbach@gmail.com. Read the Privacy Policy for details.
When contacting support
Include your iOS version, ScreenOff version, and a short description of what happened. Do not send invitation codes, purchase receipts, or screenshots containing information you do not want to share.